Privacy Policy

Last Updated: 03/02/2026

Vertex Drone Washing Solutions LLC respects your privacy. This privacy statement explains how we collect, use, and protect your information.

1. Information We Collect

We may collect personal information that you provide to us, including your name, email address, phone number, physical property address, and billing information.

2. Drone Imagery and Media

Our drones utilize cameras primarily for navigation, safety, and quality assurance.

We may capture before-and-after photos or video footage of your property.
We make every effort to respect the privacy of neighbors and will blur or omit surrounding properties from any public marketing materials.
If you do not want your property featured in our marketing materials, please notify us in writing.

3. How We Use Your Information

We use your information to fulfill service requests, process payments, communicate updates, and comply with FAA logging or safety regulations. We do not sell your personal data to third parties.

4. Website Tracking and Analytics

Our website may collect basic usage information such as pages visited, browser type, device type, general location data, and how visitors interact with the site. This information helps us improve website performance, understand customer needs, and make our services easier to find and use.

5. Information Sharing

We may share limited information with trusted service providers when needed to operate our business, such as payment processors, scheduling tools, website hosting platforms, marketing systems, or customer communication tools. These providers only receive information needed to perform their services.

We may also share information if required by law, regulation, insurance claim, safety concern, or legal process.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. While no online system is completely secure, we use practical safeguards to help keep customer information protected.

7. Your Choices

You may contact us to update your information, request that your property not be used in marketing materials, or ask questions about how your information is handled. You may also unsubscribe from marketing messages if applicable.